Phyl's contributions to our leadership development activities were hugely impactful, highly valued and have helped create a sense of momentum around our efforts to enhance our organisational capabilities, notably in the area of people leadership. She has played a major part in both of our recent programmes and her work on our action learning projects, in particular, drew a very positive response from across our business.
On a personal level, she displayed great insight, technical knowledge, challenged where appropriate but was also very supportive to the programme participants. These programmes are now beginning to make an impact on our business performance and great credit is due to Phyl for her efforts.
Gary Brewer: 'Head of Organisational Development and Reward, Scottish Widows, part of Lloyds TSB'.